Shipping
We aim to deliver UK orders within 3-7 working days, if not sooner. We will send you an email with the tracking order and keep you updated by email if there is any unusual delay.
UK customers:
We offer free delivery with any purchase to our UK customers. This will be sent by Royal Mail as Special Delivery or by Parcel Force for larger orders. If there is a strike, we will ship all of your items with DHL free of charge.
Worldwide:
We charge a flat fee of £14 so we can deliver your large or small order wherever you are. Because of Brexit, European customers will be charged 20% in taxes upon delivery.
Please check your country’s regulations for orders above £900. For wholesale in Europe, please contact our partners Ankorstore. For the US and Canada, please contact Faire.
Refund policy
Our sleepwear is made to last and we only use sustainable fabrics. Try your purchases on in the comfort of your own home and if you need to send them back, you have 10 days from the date you received your order to exchange or return.
Please make sure your items are returned new, unused and with our garment tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you. We offer free UK delivery and charge a flat fee for international delivery. However, these do not cover returns or exchanges.
Please contact our customer care team by emailing care@leticiacredidio.com if you have any further questions.
We aim to deliver UK orders within 3-7 working days, if not sooner. We will send you an email with the tracking order and keep you updated by email if there is any unusual delay.
UK customers:
We offer free delivery with any purchase to our UK customers. This will be sent by Royal Mail as Special Delivery or by Parcel Force for larger orders. If there is a strike, we will ship all of your items with DHL free of charge.
Worldwide:
We charge a flat fee of £14 so we can deliver your large or small order wherever you are. Because of Brexit, European customers will be charged 20% in taxes upon delivery.
Please check your country’s regulations for orders above £900. For wholesale in Europe, please contact our partners Ankorstore. For the US and Canada, please contact Faire.
Refund policy
Our sleepwear is made to last and we only use sustainable fabrics. Try your purchases on in the comfort of your own home and if you need to send them back, you have 10 days from the date you received your order to exchange or return.
Please make sure your items are returned new, unused and with our garment tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you. We offer free UK delivery and charge a flat fee for international delivery. However, these do not cover returns or exchanges.
Please contact our customer care team by emailing care@leticiacredidio.com if you have any further questions.