Shipping
We aim to deliver UK orders within 3-7 working days, if not sooner. We will send you an email with the tracking order and keep you updated by email if there is any unusual delay.
UK customers:
We offer free delivery with any purchase to our UK customers. This will be sent by Royal Mail as Special Delivery or by Parcel Force for larger orders. If there is a strike, we will ship all of your items with DHL free of charge.
Worldwide:
We charge a flat fee of £14 so we can deliver your large or small order wherever you are. Because of Brexit, European customers will be charged 20% in taxes upon delivery.
Please check your country’s regulations for orders above £900. For wholesale in Europe, please contact our partners Ankorstore. For the US and Canada, please contact Faire.
Refund policy
Our sleepwear is made to last and we only use sustainable fabrics. Try your purchases on in the comfort of your own home and if you need to send them back, you have 10 days from the date you received your order to exchange or return.
Please make sure your items are returned new, unused and with our garment tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you. We offer free UK delivery and charge a flat fee for international delivery. However, these do not cover returns or exchanges.
Please contact our customer care team by emailing care@leticiacredidio.com if you have any further questions.
OUR MANIFESTO
We believe sustainability starts from within. When we’re well-rested we make better decisions on how we consume and relate to others. As a modern business, we go against the trend of fast fashion. Our products are designed in East London and handmade by women-led ateliers in Italy and London. Both places respect those who work there with good working conditions and fair wages. And we know all the women who make our products and include their names in our labels.
At Leticia Credidio, we're forever inspired by the natural world, so the way we make our products always aims to protect it. This ethos is the foundation of everything we do. And it's something we'll always stay true to. Our products are vegan and cruelty-free, organic certified and allergy-free.
OUR FABRICS
We are constantly investing in innovative, organic and cruelty-free materials, including a naturally cooling and hydrating fabric made from organic seaweed and vegan silk made from wood pulp in Japan.
Thanks to these efforts, our founder Leticia Credidio was awarded PETA’s Vegan Designer to Watch in 2019 and named an East London Innovator by Here East.
ATELIER
People are at the heart of everything we do. Each collection is crafted by women-led ateliers in Italy and London with good working conditions and fair wages. We know all the women who make our products and include their individual names on our labels to honour their work.
Our Winter Birds and Ocean collections are crafted by Parafioriti in Emilia-Romagna, Italy. Our Sky collection is made in London by Larisa Judina. Our prints are screen printed by the Printing Club London. Our Meditation Pillows are crocheted by my auntie Eneida Yoshida in Sao Paulo, Brazil and the upclycled filling by Uggie in East London. Our Before Sleeping candles are made by Oh, James.. and recycled packaging by Uggie both in East London.
PACKAGING
Our packaging is zero-waste and free from plastic. Our beautiful garment bags are made with upcycled upholstery fabrics donated from London recycling companies.